Delivery Service Options

Autofill Delivery

With autofill delivery service we'll monitor your tank and deliver as needed.  Our autofill customers receive 24-hour emergency delivery service and will not receive an after hours or non-work day delivery charge if your tank runs empty and your account balance is current.  Credit approved autofill customers are also eligible for our budget billing program.  Autofill customers can check our "system estimated tank percentage" for their home online.  Once logged in to Manage My Account, simply select the tank percentage option to see the percentage of gas our system estimates is remaining in your tank.  Contact our office to set up your password and access your account information any time.

Note: Our autofill delivery system calculates by heating degree days. These are the number of days that the average temperature for a particular day is below 65 degrees Fahrenheit. This is calculated by adding the highest temperature and the lowest temperature for that day and dividing that total by two.  If that number is lower than 65, the difference between the two numbers is the heating degree day total for that day. This allows our system to estimate how much propane a customer is using during the winter.

"Daily Use Factors" are also part of our system to account for gallons being used for year round appliances, like water heaters, gas ranges, or gas dryers.  Please let us know if you have propane appliances that require year round use.

Will Call Delivery

Will call or call in service allows you to manage when your tank is filled.  We will work to deliver within three to five business days of when you place your order.  If you use propane, we recommend you monitor your tank gauge and place your order when your tank has between 25% to 30% remaining.  This will allow us to route your delivery before your tank runs too low.  Service charges will apply if "same day" service or afterhours service is requested.  The link below further explains how to read your propane tank gauge.

How to Read Your Propane Tank Gauge

Important Severe Weather Notice:
In the event of severe or inclement weather, we will make every reasonable effort to deliver fuel; however, delivery service may be suspended if roads or weather conditions prohibit safe travel and place an employee or property at risk. Delivery service may also be suspended if a customer's driveway is not free of debris, snow, ice, or other impairments.